Outlook is a part of Microsoft Office and is used as an email manager. It is not just limited to sending emails; it can also be integrated with several third-party Windows and online apps to provide email functionality. Once integrated with QuickBooks Outlook is Not Responding, a user can quickly send emails using Outlook as the primary email client from the Desktop app. Users start facing issues when a misconfiguration in Windows settings or interoperability issues are found. In such situations, outlook starts freezing while sending emails. This article is a deliberate attempt to help all those facing the “QuickBooks Outlook is not responding” error while sending emails from the QB Desktop app. Follow the article until the end for causes and solutions to the “QuickBooks Sending Email through Outlook is not Responding” error.

Once users have done Outlook integration with the QuickBooks Desktop version then the user gets fast access to send an email via the Desktop application utilizing the Outlook as first email client/users. Users begin confronting many issues while there is a presence of misconfiguration in the interoperability or window settings cases initiated in such kinds of circumstances, Outlook begins freezing while at the same time sending messages.

What are the Causes of QuickBooks Outlook Not Responding ?

• When the error happens close every window that is still active. Before proceeding to the solution, ensure the reason behind it. All are given below The error occurs due to major reasons:
• Improper email settings in QuickBooks.
• The inaccurate installation process of the QuickBooks Desktop application.
• The corrupted or damaged installation process of QB desktop applications.
• Default email settings in the window or internet explorer.
• Running QuickBooks not utilizing the administrator account on the window operating system.
• Corrupted or damaged in the MAP132 .dll file is an email configuration document.
• When you try to send an email via QuickBooks and the Microsoft outlook application running in the background of the system.
• Steps to Resolve QuickBooks Outlook is Not Responding

Here, you find all troubleshooting guides with a set of steps to fix the QuickBooks outlook that is not responding issue. You can implement any one of them as per the error occurrence situation.

Solution 1: To Repair this Error, Ensure that QuickBooks Sets Prefer to Run as an Admin

• Hit the first right-click on the QuickBooks Desktop on your Desktop and choose “Properties”.
• Drag your arrow to the Compatibility tab, then unmarked the “Run this Programming as Administrator checkbox” option.
• When you find, an option is already unchecked, hit the click on the “Apply” option
• After that, click on the OK button and restart your system.
• Now, check whether the issue is resolved or not.

Solution 2: Verify Email Preferences for QuickBooks

• First of all, open the QuickBooks and then click on the “EDIT” tab.
• Choose the “Send Forms” from the available preferences.
• Now, click on the “My Preference” tab and select the “Send Email” utilizing the option.
• Proceed further with an OK click.
• Hit the next click on the “Edit” tab and again choose “Preferences”.
• Choose to Send forms and then click on the “My Preference” tab.
• Enter click on the QuickBooks and then click on OK.
• Choose the Edit option and click on “Preferences”.
• Select Outlook and click on the OK button.
• Now, exit the QuickBooks and then click on the Outlook Application.
• Restart your system and windows, then try to send an email by using QuickBooks again.

Solution 3: Check and Verify Internet Explorer’s Email Preferences

• First of all, close your QuickBooks and shut down all company files.
• Now, run internet explorer and enter and click on the gear icon.
• From available preferences, choose “Internet” options.
• Open the Programs tab and ensure that outlook is chosen as the default email program in the setting section.
• Hit click on the “Apply” button and Ok.
• Now, you have to close an internet explorer and then send an email via QuickBooks.

In any case, if QuickBooks outlooks freeze while sending an email after new set up the outlook as default email then prefer another alternative.

Solution 4: Needs to Repair Corrupted or damaged MAP132.dll File

• The first thing you have to do is to shut down the running applications on windows.
• Now, you have to open the window file manager and drag your arrow to the C:\ Windows\ System32 folder.
• After that, find and hit the double-click on the Fixmapi.exe file.
• Once the tool figures out the MAP132.dll file.
• Then go to QuickBooks and then try to send an email again to check whether the issue is resolved or not.

There are still possibilities that Outlook might not respond in QuickBooks while sending emails even after implementing all the solutions listed in this article. This usually happens because of misconfigured Windows that needs to be analyzed thoroughly. However, if you are still struggling with the “QuickBooks Outlook is not responding” error message, give us a call at our Technical Helpline Number +1-855-603-0490 for immediate troubleshooting guidance.

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