QuickBooks Error 6123: What is it & How to Rectify it

Being used by hundreds and thousands of businesses throughout the world, QuickBooks stands as one of the best accounting software designed to take care of regular accounting and bookkeeping activities. With the help of QuickBooks, enterprises can easily invoice customers, pay bills, complete tax forms, and generate reports. Even though QuickBooks is pretty advanced and advantageous to use, it is not free from errors and technical bugs. Even though QuickBooks is pretty well designed and beneficial to use, it is not immune to error and technical bugs. In this post, we are going to talk about one of the 6xxx series errors, QuickBooks error 6123, which generally takes place when a user tries to open, upgrade, or restore the company file in QuickBooks Desktop. There can be numerous reasons prompting such a company file error that we aim to explain to you, along with the solutions through this post. 

The following error message shows up on the computer screen with the error prompt:

“We’re sorry, but QuickBooks can’t open your company file.”

What can be the reasons behind error 6123 in QuickBooks Desktop?

Error 6123 in QuickBooks Desktop usually gets triggered when there are some issues with the company file. Although, there are other reasons as well, like the ones we have mentioned below:

• Any program file of QuickBooks Desktop is either damaged or corrupted.

What needs to be done to rectify QuickBooks error 6123?

Solution 1) Fix the company file issues using the QuickBooks File Doctor tool

• Download the QuickBooks Tool Hub of the latest version (1.5.0.0) from Intuit’s official website and locate it on the Windows Desktop.
• Click on the downloaded installation file named QuickBooksToolHub.exe and follow the instructions you see on the screen.
• Finish the QuickBooks Tool Hub installation by accepting the terms and conditions.
• Right-click the icon of QuickBooks Tool Hub and choose the Open option.
• Select the Company File Issues tab located at the left panel of the window.
• From the Fix My Company File section, click on the Run QuickBooks File Doctor button.
• Click on the Browse and search button to find and choose the company file on the computer.
• Now, choose the Check your file option and then click on the Continue button.
• When prompted, enter the admin password of QuickBooks Desktop and then click on the Next button.
• Open QuickBooks Desktop and try to perform the action that has been prompting the error.

Solution 2) Repair the QuickBooks program files using the Quick Fix my Program tool

• Right-click the icon of QuickBooks Tool Hub and select the Open option.
• From the left panel, select the Program Problems tab.
• From the Fix My Program section, select the Quick Fix my Program button and let the tool run.
• When the tool is finished repairing the QuickBooks program files, restart the computer.
• Open QuickBooks Desktop and try to perform the action that has been prompting the error.

Conclusion:

If you are unable to get over QuickBooks error 6123 even after going through both the troubleshooting solutions mentioned in the above post, then there are high chances that the company file has been damaged. Therefore, our suggestion for you is to restore a backup copy of the company file in QuickBooks Desktop and check if this rectifies the error or not. For further troubleshooting guidance rectifying the company file error, feel free to speak to our QuickBooks expert team at the toll-free number 800-583-0572.