You are here
What’s the Deal with QuickBooks error 6189-816 and How to Fix it?
QuickBooks error 6189-816 arises when the user tries to open the company file on QuickBooks. The error occurs due to some issue with the multi-user network. When the error triggers, the user gets a message, “An error occurred when QuickBooks tried to access the company file (-6189, -816).” Storing QuickBooks files on online hosting services and external drives can also cause the error. This blog is all about acquainting users with QuickBooks error 6189-816, its causes and solutions, so read carefully till the end.
If you need any technical assistance to resolve QuickBooks error 6189-816, then ring our customer support number (1.800.579.9430) and talk to certified QuickBooks professionals.
You may also read: QuickBooks Error 6000 77
What leads to QuickBooks error 6189-816?
Here are some possible causes behind the error:
1.Partial or corrupt installation of QuickBooks.
2.QuickBooks program files are damaged or missing.
3.The software has been attacked by viruses or malware.
4.QuickBooks data file is corrupted.
Let us walk you through the troubleshooting procedure given below.
Possible Quick Fixes behind QuickBooks error 6189-816
Given below are the most effective troubleshooting methods to fix the error:
Method 1. Use Quick Fix my Program
The tool will shut down all background processes that QuickBooks uses. To run the tool, download QuickBooks Tool Hub on your workstation using the steps given below:
2.Download the latest version of the QuickBooks Tool Hub.
3.Move to Downloads.
4.Then, open the downloaded QuickBooksToolHub.exe file.
5.Install the tool hub by following the on-screen steps.
6.Agree to the terms and conditions checkbox.
7.Once the installation completes, the QuickBooks Tool Hub icon will appear on the desktop.
8.Open the tool hub by double-clicking on its icon.
9.Choose the Program Problems tab.
10.Click Quick Fix my Program.
11.Restart QuickBooks and open the company file.
If you still get the error, try the next troubleshooting method.
Method 2. Run QuickBooks Database Server Manager
1.Open QuickBooks Tool Hub by double-clicking on its icon.
2.Choose Network Issues.
3.Click QuickBooks Database Server Manager.
4.Install the Server Manager if prompted.
5.If the company file folder is visible, click Start Scan.
6.If you don’t find the file, browse to locate the file and then click Start Scan.
7.The Server Manager will fix the firewall permissions.
8.Click Close when the scan finishes.
9.Now, open QuickBooks on the server computer and then on the workstations.
If the solution given above didn’t work, reset all your computers and servers. This brings us to the end of this blog. We hope the solutions to fix QuickBooks error 6189-816 are informative. If the problem continues, contact the QuickBooks support team by dialing our toll-free number (1.800.579.9430).